Q. How can I get to know if my order is confirmed?
Once your order is made, Payment process is fixed or done, you will automatically get an email containing all the descriptions and your expected delivery time. You will also get an SMS with your order details.As soon as the order is placed the seller starts the delivery process.
Q. How can I cancel an order?
You can cancel your Order online before the product has been shipped. Unfortunately, an Order cannot be cancelled once the item has been started to process to be delivered.Log in to My Account page, then identify your order, then click the cancel button.
Q. What if I am not present at home and my order is dispatched?
Vendor will call the customer and there will be a second attempt to deliver the product. If still not possible to deliver the product will be returned.
Q. What if I haven’t registered my account?
You can also shop without registering as a guest user.
Q. How can I send anyone a surprise gift?
If you want to send any gift to anyone then you have to put your billing address of your own and the shipping address will be of that person.
Q. Can all products be gift wrapped?
Gift wrap is available for extra Rs.30.00. Large products cannot be gift wrapped. This facility will not be available for COD
Q. Is cash on delivery available for everywhere?
Yes Its available all over India.
Q. Is there any hidden charge on purchase from Bengal Shopping?
No, there is no hidden charge. It is completely safe and secure.