Terms & Conditions
Customers are requested to read the terms and conditions carefully.
- Bengal Shopping is not responsible for any color or quality disgrace of the products or services proposed to be sold or offered to be sold or purchased on the Website.
- Bengal Shopping is not responsible for any delay in product delivery caused by the courier service.
- Products cannot be returned after delivery. If the customer is not satisfied he/she can request for return.
- This Website is only a platform that can be utilized by Users to reach a larger base to buy and sell products.
- Customer may request for cancellation of the order within 2 days from the date order is placed if products are not shipped or packed.
- Customer will get full refund from us if the order is not processed for shipping or packing.
- You may request for the replacement of the product within 15 days and products and packages should be 100% undamaged. Courier charges are borne by the customer.
- Don’t accept the product box if the seal is broken and damaged. If you still receive it with out our concern then it will be your responsibility.
- If customer has received any damaged product they can send that back to us, courier charges are borne by the customer. Refund will be done depending on the damaged product condition.
- Bill/Invoice will be provided on purchase of only the products that have warranty provided by the manufacturer (Example : Electronic Items, Computer Parts etc).
- No bill/invoice is provided for non-warranted products for example beauty or cosmetics products etc.
- Generally We deliver products with in 4-5 days of purchase. But it may take upto 15 days or more for some special cases.
- If Customer is received the Package in a good condition and if we have the proof of the items shipped then no compaint will be valid for missing products if any.
- If customer not receiving the delivery person's call and we can't deliver the parcel then it may happen we charge more from the customer for double delivery charges.