Terms & Conditions

Customers are requested to read the terms and conditions carefully.

  1. Bengal Shopping is not responsible for any color or quality disgrace of the products or services proposed to be sold or offered to be sold or purchased on the Website.
  2. Bengal Shopping is not responsible for any delay in product delivery caused by the courier service.
  3. Products cannot be returned after delivery. If the customer is not satisfied he/she can request to return.
  4. The Website is only a platform that can be utilized by Users to reach a larger base to buy and sell products.
  5. Customer may request for cancellation of the order within three (3) days from the date order is placed if products are not shipped.
  6. Customer will get full refund from us if the order is not processed for shipping.
  7. You may request for the replacement of the product within 15 days and products and packages should be 100% undamaged. Courier charges are borne by the customer.
  8. Don’t accept the product box if the seal is broken and damaged.
  9. If customer has received any damaged product they can send that back to us, courier charges are borne by the customer. Refund will be done depending on the damaged product condition.
  10. Bill/Invoice will be provided on purchase of only the products that have warranty provided by the manufacturer (Example : Electronic Items, Computer Parts etc).
  11. No bill/invoice is provided for non-warranted products for example beauty or cosmetics products etc.
  12. Generally We deliver products with in 4-5 days of purchase. But it may take upto 15 days or more for some special cases.